Mediation Mends

sarah whitt founded mediation mends, a chicago peace practice to help people engage with conflict productively.

Before peacemaking, I spent my time studying art, systems and processes. When I took a basic mediation training course with the New York Peace Institute in 2022, I expected a stop on the scenic route. Instead I met a lightning bolt.

I’ve since trained nonstop with experts across the continent, learning a variety of philosophies, approaches, tools, and techniques. I’ve honed these skills with clients from around the world, facing disputes ranging from broken contracts to seemingly irreparable relationship damage. In addition to my private practice, I regularly offer pro bono mediation through the New York Peace Institute and the Families in Transition Program of the Children’s LAW Center.

I used to consider world peace an unanswered prayer. Now I know we each hold the key.

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meghan zefran


I believe that the ability to navigate conflict can change the trajectory of life.  

I entered education believing that a great teacher could change a life. Years of teaching in trauma-charged environments taught me that education alone cannot overcome every barrier to change. Meaningful change requires more than knowledge or good intentions. It requires people and systems to be prepared to navigate disagreement, difference, and difficult conversations with greater awareness, agency, and care. For me, meaningful change can happen when people feel heard, can better understand one another, and have agency in what happens next.

That realization led me to restorative justice and eventually to mediation, where I discovered the power of creating a safe space for dialogue and forward movement. I began mediation work with CCR where I continue to mediate court and community cases. As a mediator for the Civilian Office for Police Accountability, I 

Our identities, cultures, histories, and experiences shape how we experience and respond to conflict. So do the systems and institutions around us. Mediation isn't about teaching people how to respond “better.” Mediation creates the conditions where people can engage conflict with greater awareness, while recognizing the power, history, and perspective each person brings into the room.

I see mediation as a form of peace-building: helping individuals, communities, and systems develop the capacity to navigate difficult moments with greater understanding, dignity, and possibility for progress.

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LILLIAN ZALTA


Lillian has had a very unique career trajectory that brought her to where she is today. For 38 years, she worked as an administrator at New York University where she regularly negotiated with contractors and mediated with staff members. Lillian retired from her administrative career in 2020, but leveraged those skills to become a certified mediator through training with New York Peace Institute in NYC and the Families in Transition Program of the Children’s LAW Center in Connecticut. She has been mediating community and co-parenting conversations ever since. She believes very much in “getting to yes” and giving space to her clients for self-determination. Her ability to help people make their own decisions without any judgement has led to many successful mediation outcomes and satisfied clients.

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  • "Sarah is empathetic, insightful, strangely smart, very kind. She's respectful of every person that she interacts with and holds space for - their thoughts, feelings and experiences. She allows people to bring their whole selves to the work."

    Megan Sheehan, Esq., Sheehan & Associate Law

Why I mediate:

  • "During my career as a mentor for New York Peace Institute, I have worked with countless mediators over the years. In my experience, there is always one - one whose intrinsic grasp and application of the mediation process stands out. Sarah Whitt was that one."

    Hal Gessner, Board Member, New York Peace Institute

Ready to make peace?